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2534: What speed internet connection do I need to view the match streams? Do I need Broadband? |
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Article Viewed 1 | |
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Reviewed 7/23/2009 | |
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Category Support > Technical > Connectivity |
- Problem
What speed internet connection do I need to view the match streams? Do I need Broadband?- Description
Required connection speed:
In order to view standard resolution streaming video content, your internet connection will have to be a broadband connection of at least 1000 kbits/s *. Watching uefa.com videos requires spare bandwidth of at least 800 kbits/s (100 Kb/s), which should allow anyone on a 1mb connection or above to watch successfully, provided they are not using their connection for other things at the time.
Standard Resolution streams = 1000 kbits/s (125 Kb/s)
Watching uefa.com video streams requires a good broadband connection of at least 1000 kbits/s (125 Kb/s)
Please note that indicative results of available bandwidth may vary depending on a number of factors, including local network traffic, such as background applications, other people surfing or downloading on your home network or even network problems at your Internet Service Provider.Check using a third party:
If you believe you have sufficient bandwidth to meet the requirement but are being informed that you do not, by the system test tool, please repeat the test or use a third party bandwidth test such as bandwidthplace.com. Test results may vary depending on a number of factors, and are only an indication of current connection speed. If you repeatedly fail the test, it may indicate a problem with your connection either locally or at your Internet Service Provider.* Important Note: Broadband connections are usually measured in bits per second (kbits/s), such as a 1000K or a 2 Mb connection. However, the download speed is usually measured in kilobytes per second (Kb/s). There are 8 bits = 1 byte, so it is easy to confuse the two terms and misjudge your actual available bandwidth.
- Solution or Suggested Action
Indication of problems:
If you believe that you have a 1000k internet connection (standard resolution streams) or above, and are experiencing problems with the quality of the video or repeated buffering messages, please check to ensure that no other applications are sharing your local internet connection or that there are no known problems with your Internet Service Provider at the time. We cannot provide support for network problems that occur outside of the uefa.com site.
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