Please try these settings for Internet Explorer 7

Settings - IE

Please verify the following Internet Explorer (IE) settings:

In the menu area at the top of the Internet Explorer (IE) window, click "Tools"

In the list that appears, choose “Internet Options”

In the window that opens, the “General” tab will be the first tab displayed.

Please select the “Security” tab.

In the “Security level for this zone” section, click and raise the slider bar to “Medium”

     If there is no slider bar present, click “Custom Level”

     A “Security Settings” window will open.

     In the “Reset custom settings”, select Medium and click “Reset”

     In the Warning window, click “Yes”

     Click “OK” to close the “Security Settings” window.

Click “Default Level” below the slider bar.

Please click “Apply” in the main “Internet Options” window.

     This will reset your Privacy settings to Medium.

Please select the “Privacy” tab.

In the “Settings” section, click and raise the slider bar to “High”

Click “Default” below the slider bar.

Please click “Apply” in the main “Internet Options” window.

     This will reset your Privacy settings to Medium.

Please select the “Connections” tab.

Click “LAN settings”

Ensure all boxes are un-checked.

Click Ok.

Please select the “General” tab.

In the central section, labeled “Temporary Internet Files”

Choose “Delete Cookies”

Click “OK” in the verification window.

Choose “Delete Files”

Click the box beside “Delete all offline content” and click “OK”.

Please click “OK” at the bottom of the “Internet Options” window.

Please close and re-open Internet Explorer (This is a Very Important Step).